Frequently asked questions

Do you offer online sessions?

Yes. Online counselling is available for clients across Australia and internationally.

 

What platform do you use video calls?

All video sessions are conducted through Halaxy, a secure platform widely used by

medical and mental health professionals in Australia. This ensures your

confidentiality and meets Australian privacy and protection standards.

You do not need to download any apps or install software. Simply ensure you have a

stable internet connection and a private space for your session.

A secure session link will be provided in your confirmation email.

 

Do you offer in clinic sessions?

Yes. Sessions are available in clinic at The Health Sanctuary in Williamstown.

 

How long are the sessions?

Both 60 and 90 minute sessions are available.

 

Do you offer phone consult?

Yes. A brief 15 minute phone consult is available for new clients in Australia. Short

video calls are required prior to working with clients overseas.

 

Do you offer group work?

A six week online support group for those experiencing complex grief will be offered

nationally and internationally and is scheduled for April/May 2026. Please contact me

to express your interest or further details. Please visit our website page “The Grief

Group” for further details.

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Do you work with children or couples?

No. My practice is focused on individual counselling for adults.

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Do you offer crisis support?

No. I do not provide crisis support. For urgent or specialist intervention, please

contact emergency services on 000, or reach out to a crisis support service such as

Lifeline on 13 11 14.